• Privacy Policy

    This privacy statement discloses the privacy and security practices for the Optimum Nutrition websites.
    Information Collection and Use

    Optimum Nutrition is the sole owner of the information collected on this site.   Credit card information is not collected or stored by Optimum Nutrition.   We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement.  Optimum Nutrition collects information from our users at several different points on our website.   Information is collected when you:

    • Place an order
    • Enter site contests, such as sweepstakes
    • Participate in a site survey
    • Use our customer service and feedback links to communicate with us
    Placing an Order

    Optimum Nutrition will request information from you in our checkout area when you place orders on our site.  During checkout you must provide your name, address, telephone number, e-mail address and shipping address information, if it is different than your home address.

    Customer Service / Feedback Links

    Optimum Nutrition uses an email link located on the Contact page and most product purchase pages to allow you to contact us directly with any questions or comments you may have.  We read every message and do our best to reply within 48 hours.  The information you provide in these emails is used to respond directly to your questions or comments you may have.

    Security

    Our website takes every precaution to protect your information.  When you submit sensitive information, that information is protected both online and offline.  Website security is reviewed regularly to ensure that we are up to date with industry standards and technology.

    Whether you are making a purchase, we want you to feel safe and secure while visiting Optimum Nutrition.  You can feel confident making purchases from established supplement manufactures that have been in business for many years.  To ensure that your credit card information is even more secure, Authorize.net, one of the largest credit card processing companies in the world, uses a secure transmission (Secure Socket Layer – SSL) when you give them your credit card information.   All credit card information is encrypted and stored with Authorize.net and is not accessible on the Internet.

    Internally, Optimum Nutrition takes extra caution to limit access to customers’ information.  Only a few individuals within the company are given degrees of access to customers’ personal information according to job function and necessity.  Access is granted to these employees through special passwords.  All employees are kept up to date on our security and privacy practices.

    Third Party Advertising

    Some of our advertising is served by third party advertising companies which deliver a cookie to you so the ads you see can be tracked and ensures that you are not shown the same ad too many times.  Since the third party advertising company only tags your computer with a number, they have no personal information about you.  Optimum Nutrition does not provide these third party advertising companies with any personally identifiable information.

    Log Files

    Optimum Nutrition uses our Web server log files to help track the performance of our site.  We do not tie the IP addresses within the log files to your personally identifiable information.

    Legal Disclaimer

    We may disclose personal information when required by law or in the good-faith belief that such action is necessary in order to conform to the edicts of the law or comply with a legal process served on our website.

    Notification of Changes

    If we decide to change our privacy policy, we will post those changes on our Privacy Policy page so you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.  If at any point Optimum Nutrition decides to use personally identifiable information in a manner different from that stated at the time it was collected, we will take commercially reasonable measures to obtain email consent from you.  You will have a choice as to whether or not we use your information in this different manner.  We will still use information in accordance with the privacy policy under which the information was collected.

    Links

    This web site contains links to other sites. Please be aware that Optimum Nutrition is not responsible for the privacy practices of such other sites.  We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information.  This privacy statement applies solely to information collected by this website.

    Unsubscribe

    This site gives users the following options for removing their information from our database to not receive future communications or to no longer receive mail list messages.

    Send an email to us by visiting the Contact page.

    Correct/Update

    This site gives users the following options for changing and modifying information previously provided.

    Send an email to us by visiting the Contact page.